With guidance and determination, she returned to school and earned the degree she once put on hold

Allison Crook knew she wanted to finish her degree, but like many adults, life had other plans.

After graduating from high school, Allison began college right away. But when she had her daughter at a young age, her priorities shifted. Classes were put on hold as she focused on raising her family, building a career and navigating the realities of adulthood.

Years later, while working at the University of Delaware, Allison found a way back, with critical guidance along the way.

“I just kept taking one class at a time whenever I could,” she says. “But it wasn’t until I had real support that I could see a clear path to finishing.”

Access and support that made a degree possible

Through the University of Delaware’s Division of Professional and Continuing Studies (UD PCS), Allison began taking courses that fit around her responsibilities as a full-time employee, mother, and eventually, grandmother. At the center of that experience was the PCS ACCESS Center, and advisor Michelle Parnell.

“Michelle was incredible,” Allison says. “Having someone who understood my situation and could help me navigate the process made all the difference.”

With personalized advising through the ACCESS Center, Allison was able to plan her coursework intentionally, transition into the Associate in Arts online program, and complete her degree in December.

“The flexibility mattered, but the guidance mattered just as much,” she explains. “I could take classes online, work full time and still be present for my family, knowing I wasn’t doing this alone.”

Determination, reinforced every step of the way

Allison’s journey wasn’t easy. She balanced coursework with parenting, work responsibilities and health challenges, including taking time away from classes due to a medical condition. Even then, the encouragement she received helped her return and stay focused on her goal.

“I saved my hardest class — Spanish — for the very end,” she laughs. “My daughter helped me with homework, and my entire family was involved.”

From conducting science experiments at her kitchen table to studying while traveling for her children’s activities, Allison made education a family effort, supported by advisors who understood the complexity of adult learners’ lives.

Impact that reaches beyond the classroom

Completing her degree had immediate and meaningful impact. Shortly after graduating, Allison earned a promotion at the University, an achievement she credits to her persistence and the support that helped her get there.

“It helped me grow professionally,” she says. “And it showed my kids that education really matters.”

Working in UD’s Disability Support Services, Allison also brings personal experience into her role. Having navigated her own challenges, she often becomes a trusted point of connection for students and families seeking reassurance.

“I’ve been there,” she says. “And I know how important it is to have someone guiding you.”

Why I Heart UD Day matters

Allison’s story shows why I Heart UD Giving Day is so important. UD PCS — and the ACCESS Center within it — provides not just programs, but people who help adult learners persist, adapt and succeed.

Donor support ensures that personalized advising, flexible pathways and scholarships remain available to students balancing real responsibilities.

This I Heart UD Giving Day, your generosity helps learners like Allison finish what they started. Celebrate Allison and students like her on April 29, 2026.